Cancelation Policy

At iMART, we understand that circumstances may arise where you need to cancel an order. We value your convenience and have designed a straightforward cancellation policy to cater to your needs. Please take a moment to familiarize yourself with our cancellation guidelines:

1. Order Cancellation Eligibility:
   - Orders can be canceled under the following circumstances:
     - Change of mind before the order is shipped for delivery.
     - Unforeseen events that prevent you from accepting the delivery.

2. Cancellation Process:
   - To cancel an order, you can do so through your iMART account or by contacting our customer support team at +91 7397376760 or via email at imartdts@gmail.com. Please provide the order details and reason for cancellation.

3. Cancellation Timeframe:
   - Orders can be canceled at any time before they are dispatched for delivery. Once the order is out for delivery, cancellation requests may not be accommodated.

4. Refund for Canceled Orders:
   - If the order is canceled before it is dispatched, a full refund will be initiated to the original payment method used during the purchase.

5. Non-Eligibility for Cancellation:
   - Orders that have already been dispatched for delivery cannot be canceled.
   - Products under special promotions or limited-time offers may have specific cancellation restrictions.

6. Partial Cancellations:
   - In certain cases, partial cancellations may be allowed for orders containing multiple items. This is subject to our discretion and on a case-by-case basis.

7. Contact Us:
   - For any cancellation-related queries or assistance, please reach out to our customer support team at +91 7397376760 or via email at imartdts@gmail.com.

Please note that our cancellation policy is subject to change without prior notice. We recommend reviewing the policy periodically to stay informed about any updates. Our team is dedicated to providing you with a seamless shopping experience, and we will do our best to accommodate your cancellation requests within the specified guidelines. Thank you for choosing iMART, and we look forward to serving you.