Welcome to iMART, your preferred destination for online shopping! This Shipping Policy outlines the terms and conditions governing the shipping services provided by iMART DIGITAL THRIFTING STORE "i-SUBJECT/RESPECT;MART-MARKET."
**1. **Shipping Regions**
iMART currently offers shipping services within Coimbatore. Please ensure that your delivery address is within our designated service areas.
**2. Shipping Timelines**
- **Order Processing:** Orders are typically processed within 5 min of order confirmation, subject to availability and any additional order verification.
- **Delivery Time:** Our standard delivery times range from 20 min to 50 min. Please note that delivery times may vary based on factors such as location, public holidays, and unforeseen circumstances.
**3. Order Tracking**
You can track the status of your order in real-time through our website or mobile app. Upon order dispatch, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
**4. Shipping Charges**
Shipping charges, if applicable, will be clearly communicated during the checkout process. Any promotions or discounts on shipping fees will also be specified.
**5. Delivery Partners**
We partner with trusted and reliable delivery services to ensure your orders are delivered promptly and securely. iMART reserves the right to change or add delivery partners as needed.
**6. Delivery Confirmation**
Upon successful delivery, you will receive a confirmation notification. If you are unavailable during the delivery, our delivery partner may contact you to reschedule or leave the package at a secure location per your instructions.
**7. Local Economy Support**
iMART is committed to supporting the local economy. We source products from local suppliers and businesses, contributing to the growth of the community.
**8. Customer Support**
For any queries or assistance related to your order, please contact our customer support team. We are dedicated to providing prompt and helpful assistance.
**9. Returns and Refunds**
For information on returns and refunds, please refer to our [Returns and Refunds Policy].
**10. Community Engagement**
As part of our commitment to social responsibility, iMART actively engages in community initiatives. We appreciate your contribution to these endeavors.
Thank you for choosing iMART! We value your trust and strive to make your shopping experience seamless and enjoyable.
For any further inquiries or clarification, please contact our customer support team at [imartdts@gmail.com].
